If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.
Yes. In order to add any item, including Free items, to the directory you must have an account.
To sign up as a sponsor go to the 'Advertise With Us' link at top menu, select an item and level and click in 'SIGN UP' button. Fill out all fields, write down your username and password for future reference, choose the best payment gateway for you and follow the steps to finish the process.
To sign up as a visitor go to 'CREATE YOUR PROFILE' at top of site, fill out all fields and click in 'SUBMIT'.
Only Diamond Listings appear as Featured Listings, and they are then randomly rotated.
The items in the directory which have a detail page will contain a 'Print' link. Just click the link to print the page.
Yes. Each item with in the directory contains a 'Sent to Friend' link. Click the link and a pop-up will open. Please fill out all fields in the pop-up and an email will be sent to your friend.
You can change the language by clicking one of the flags in the top right of any page.
These numbers illustrate the total number of items registered under that category.
You can search for events by date by clicking on any specific day/month you choose directly on the calendar.
If you attempt to access your account and type in an incorrect password 5 times the account will lock for 1 hour. This is for security reasons.
In order to disable the default “JOY FM logo” graphic, you must click on the “Make Main” option underneath the image you would like to show as the main image for your listing when you are editing your listing.
Paste the video Embed code directly into the “Code” field, located in the “VIDEO SNIPPET CODE” section directly below the “ADD IMAGE” button on the listing info page. Embed codes can typically be found by clicking on the “Share” button and then the “Embed” button for videos hosted on YouTube and Vimeo. To upload a video to YouTube, visit Youtube.com/upload.
Acceptable image formats are JPG, GIF and PNG. Images uploaded to the directory must be under a 1.5 MB file size. If you receive an error when uploading, please double check your image format and file size.
All uploaded images will be automatically cropped to fit within 318 pixels by 179 pixels. Images larger or smaller can be uploaded, but will have to be cropped to fit within those dimensions. To crop your image, use the built-in image cropping tool that appears after an image is uploaded in the image uploader.
To edit your listing, log into the directory by clicking on the SIGN IN link at the top of this page.
Once you have logged in, click on Events on the left hand side of the screen and then Manage. From there, Click on the title of your event (under the Event title in the middle of the screen) then choose Edit Information. On the next screen, you can edit your event listing by updating as many details as you would like. Once you have finished updating your listing, click the Submit button at the bottom of the screen.
Once this is completed, we will review your listing once again and approve it within two business days.
At this time, there is not a way to change the email address associated with the login to your account, but you can change the email address used in your contact information. In other words, when you sign up for a directory account, the email address you used became your account's permanent username.
If you would like to update your contact email address, go to florida.thejoyfm.com/directory and click on SIGN IN located directly above the JOY FM logo. From there, click Edit my Profile above your profile picture. From there, choose the Account Settings tab (next to Public Profile), then scroll down towards the bottom of the page and type in your new email address and click Submit. Your contact email address will be updated but you will still need to login to your account using the original email address you provided when you signed up.
If you would like to use a different email address to sign in to the directory, the best course is to create an entirely new account.
To add an image to your listing, you must first log into the directory by clicking on the SIGN IN link at the top of this page, then click on the title of your event or listing to edit your information.
On the next page, scroll to the middle of the page and click on the black 'Add Image' button to bring up the image uploader. In the window that appears, click 'Browse' to select an image from your computer to upload. The recommended size for an image is 317 pixels by 179 pixels, with a maximum file size of 1.5 MB in either JPG, GIF or PNG format. If your image is too large or in an incorrect format, it will not be accepted by the image uploader. Once you have selected an image, click 'Submit' to add the image to your event or listing. If you are finished making changes, click 'Submit' at the bottom of the page to submit your changes.
Editing your event or listing automatically changes its status back to 'Pending.' Please allow 2-3 business days for an administrator to review and approve your changes.
