The only way to know the tickets that you have purchased are authentic, is to buy them directly from the The JOY FM Box Office, or purchase them day of at the event box office.* These tickets will always be 100% authentic. The JOY FM ticketing software company, Attendstar, does not work with any third party ticket resellers, such as StubHub, Vivid Seats, etc. If you purchase a ticket from a third party website, The JOY FM cannot guarantee entry and the tickets may be fraudulent. Please understand, that the tickets you purchase from a third party website my look authentic but in almost all cases they are not. Be aware that you may be denied entry and no refund will be given.
Can someone transfer fake tickets?
Reseller tickets are not approved and can be fake, even if they look like they came from The JOY FM. The best way to protect yourself is to purchase your tickets directly from The JOY FM Box Office. You will never get a fraudulent ticket this way. We want you to have a great experience at a The JOY FM Concert. Please help us achieve that buy purchasing your tickets directly from The JOY FM Box Office!
Day of ticket prices will always be higher than advanced ticket prices.
Tickets will not be available at event box office if the event is sold out.
Buy your tickets early.