Website Support

< Back to all support topics

How can I let you know about a problem I'm having with

Click here to contact our technical support team.

How can I sign up for email from The JOY FM?

Click here to sign up for JOYnews, our weekly email newsletter.

What is a 'member account' and how can I create one?

A Member Account is an easy way for you to keep track of your Family Calendar event submissions, Church listings in our Church Directory, and business listings (on-air partners only) in our Partner Directory. To create your member account, click here.

I have a question about the Family Calendar.

Click here to view our Member FAQ page, with questions to many of the most common Family Calendar Questions. For additional Family Calendar help, click here.

How can add my business to the partner directory?

Our Partner Directory was designed as a tool to help our listeners find and support the businesses that partner with The JOY FM on the air. If you would like more information on how to become an on-air business partner, click here.

How can I add my church to the church directory?

It’s easy! Just click here to create a member account (or log in to your existing account) and click the “add new church” button on the member homepage.

How do I know if I won a contest on

If you win a contest held on, someone from The JOY FM will contact you. We will make several attempts to contact winners, so be sure to include the most up to date contact information available when registering for a contest.

Where can I find your Contest Rules?

Click here for our Official Contest Rules

Where can I find you on social media?

Instagram: @thejoyfm
Twitter: @thejoyfm

What is's privacy policy?

Click here to view the privacy policy for