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Receptionist/Sales Assistant


Posted:July 19, 2021 (posted 70 days ago)View All Jobs
Industry:Construction/Home Services
Type:Full-Time
Location:Tampa, FL (Hillsborough County)
Company:Smith Custom Homes
6703 West Waters Avenue
Tampa, FL 33634
www.smithcustomhomesfl.com

Description:

Answer and direct phone calls Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, and forms Maintain filing systems Order office supplies Provide general support to customers. Respond to all email and phone leads immediately. Qualify leads based on needs, budget & timeframe. Provide consistent follow-up to online prospects to facilitate Dream Home Consultations. Provide information and marketing material to prospects. Utilize lead-management software, live chat, and other web-based tools, Follow-up to create engagement, set appointments and complete other activities that result in face-to-face appointments. Maintain ongoing, personal contact with our Customers. Demonstrate current, accurate and comprehensive knowledge of Smith Custom Homes’ process and plans. Assist in the coordination of events like expos, broker meetings & luncheons. Display outstanding Customer Service skills and teamwork. Update website and social media pages as needed. Update database of realtors and prospects as needed. Manage website chat from 8am to 4pm M-F Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies Contribute to team effort by accomplishing related results as needed Carry out administrative duties such as filing, typing, copying, binding, scanning etc. Maintain computer and manual filing systems Handle sensitive information in a confidential manner Take accurate minutes of meetings Coordinate office procedures Reply to email, telephone or face to face enquiries Develop and update administrative systems to make them more efficient Resolve administrative problems Receive, sort and distribute mail Greet and assist visitors to the office Provide quality customer service to all customers Maintain accurate customer files Provide follow through and closure on customer inquiries and requests.


Qualifications:

Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multitask and prioritize work Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills Buildertrend experience a HUGE plus Proficient in MS Office At least 7 years of experience in the field or in a related area High school diploma or equivalent; college degree preferred


To Apply:

Please send cover letter and resume to Marcus Smith marcus@smithcustomhomesfl.com


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